What is thy Name?
Do you send emails without signing your name at the end? When booking shows for my band, I have noticed that a lot of venues don’t have a name attached to their email addresses (example: booking@thebar.com). To complicate the problem, whoever is sending/responding to emails does not include a name or signature at the end of her emails either. In addition to being poor etiquette, this practice leads to confusion and a lack of trust (If they aren’t willing to share their name, can I trust them to pay me?). So I don’t know if I’m talking to the owner, a volunteer, a friend of mine, or a professional booking agent that I have a professional relationship with. As in any interaction, information about who I am talking to informs the way that I communicate.
